Tech Tuesday

Cisco Meraki cloud managed smart cameras provide the Cisco Store with reliable security and valuable business insights. With the brand new MV2 indoor flex camera, including the full Meraki software suite, we can monitor our environment and get alerted to movement in the store. On this week’s episode of Tech Tuesday, our Tech Expert Brian Domine will demonstrate how the MV2 camera recently alerted him to a very special delivery.

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Brian will begin by demonstrating how the small, compact design of the magnetic MV2 camera allows us to attach it to any metal surface. With an adjustable hinge, rotating base and flexible mount options, we’re able to position the camera to get the perfect angle for us. As Brian explains, the camera also comes with built-in analytics that provides insight into our environment. In this particular situation, Brian will get a motion alert from Meraki to his email, that alerts him to someone in the store. When he goes to investigate, Brian will find that he is in store for a special delivery from a coworker- the new Cisco Store summer collection! Shop the new collection here. Learn more abouot Cisco Meraki smart cameras here.

Interested in our Tech Expert’s outfit? Him and his colleague are showing off some favorites from the brand-new summer collection in this weeks episode! Shop the Tech Expert’s full look here. 

Tech Tuesday's with the Cisco Store

The Cisco Store Tech Lab has become a place for employees, customers and partners to see Cisco technology come to life in a real, functioning retail environment. With our Tech Tuesday series, we are bringing this store experience to our audience at home on the Cisco Store Instagram and Youtube. Virtual tours, led by Cisco Store tech expert Brian Domine, showcase a new technology each episode from the Connected Store at Cisco’s headquarters in San Jose, California.

Didn’t get enough of the Cisco Store Tech Lab? We will be showcasing even more technologies throughout the rest of our series! Keep up with our Tech Tuesday episode highlight here, and catch up on all the videos on our YouTube channel here. To learn more about the Cisco Store Tech Lab, check out our case study here.

Keep up with the Cisco Store on Instagram and Twitter! Visit the Cisco Store website for 24/7 Cisco merchandise shopping, and don’t forget to log in if you are a Cisco employee to receive your discount!

Have you ever wondered what the perfect piece of Cisco Store merchandise is for you? On this week’s episode of Tech Tuesday, we’re demonstrating how our customers can receive curated merchandise recommendations with our personality quiz, developed with FanKave. FanKave at the Cisco Store helps us to build customer loyalty and engagement with interactive social content and a variety of community features, like our personality quiz. On this episode of Tech Tuesday, our Tech Expert Brian will demonstrate how we can ask customers at the Cisco Store questions to help them through their purchase journey. In this case, we help customers understand which Hatch graphic t-shirt best reflects their personality and is the most suited for them. Learn more about FanKave solutions here.

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Brian will demonstrate by going through the quiz and answering the questions for himself. After filling out the short quiz, Brian discovers that based on his personality, he is most suited for the Love and Connection T-shirt. From there, he can click on the image of that shirt that takes him directly to where it is on the Cisco Store website to add his size to his cart!

 Interested in our Tech Expert’s outfit? He’s showing off his personality quiz recommended t-shirt in this weeks episode!

Shop the Tech Expert’s full look here.  

Which Cisco Store T-Shirt are you? Take the quiz to find out!

Tech Tuesday's with the Cisco Store

The Cisco Store Tech Lab has become a place for employees, customers and partners to see Cisco technology come to life in a real, functioning retail environment. With our Tech Tuesday series, we are bringing this store experience to our audience at home on the Cisco Store Instagram and Youtube. Virtual tours, led by Cisco Store tech expert Brian Domine, showcase a new technology each episode from the Connected Store at Cisco’s headquarters in San Jose, California.

Didn’t get enough of the Cisco Store Tech Lab? We will be showcasing even more technologies throughout the rest of our series! Keep up with our Tech Tuesday episode highlight here, and catch up on all the videos on our YouTube channel here. To learn more about the Cisco Store Tech Lab, check out our case study here.

Keep up with the Cisco Store on Instagram and Twitter! Visit the Cisco Store website for 24/7 Cisco merchandise shopping, and don’t forget to log in if you are a Cisco employee to receive your discount!

In a world that increasingly relies on remote workers, more businesses are searching for the ability to consult with experts located remotely. This ability decreases staffing costs for retailers, and improves the overall shopping experience of customers. On this week’s episode of Tech Tuesday, our Tech Expert Brian will demonstrate how at the Cisco Store, we can use our Webex by Cisco board to consult and collaborate with “My Stylist” on shopping decisions.

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"OK Webex, call My Stylist"

Throughout the episode, Brian will demonstrate how a shopper that is unsure of their shopping choices can consult with our stylist, located remotely in her design studio. All Brian needs to do is approach the Webex board with the voice command, “OK Webex, call My Stylist.” Within a few short seconds, he’s conveniently connected with the stylist that can walk him through different clothing options to help him make his shopping decisions. For this particular episode, the stylist will help Brian dress to impress for an executive tour, elevating his casual look to a more professional but comfortable outfit.

This Webex board "My Stylist" solution at the Cisco Store can help us create an easy to use, touch based, high quality collaboration experience. With one single, high resolution device, we can connect with remote team members and experts to continue to improve the experience of customers at the Cisco Store. Learn more about the capabilities of Webex boards here.

Interested in our Tech Expert’s outfit? He’s showing off many Cisco Store favorites in this weeks episode! Shop the Tech Expert’s full look here. 

Tech Tuesday's with the Cisco Store

The Cisco Store Tech Lab has become a place for employees, customers and partners to see Cisco technology come to life in a real, functioning retail environment. With our Tech Tuesday series, we are bringing this store experience to our audience at home on the Cisco Store Instagram and Youtube. Virtual tours, led by Cisco Store tech expert Brian Domine, showcase a new technology each episode from the Connected Store at Cisco’s headquarters in San Jose, California.

Didn’t get enough of the Cisco Store Tech Lab? We will be showcasing even more technologies throughout the rest of our series! Keep up with our Tech Tuesday episode highlight here, and catch up on all the videos on our YouTube channel here. To learn more about the Cisco Store Tech Lab, check out our case study here.

Keep up with the Cisco Store on Instagram and Twitter! Visit the Cisco Store website for 24/7 Cisco merchandise shopping, and don’t forget to log in if you are a Cisco employee to receive your discount!

Data analytics are at the core of good business decision making. At the Cisco Store, we use DOMO to help us visualize and analyze trends and patterns in our data to better understand our business. On this week’s episode of Tech Tuesday, our Tech Expert Brian Domine will show off some of the DOMO visualizations we have displayed in the store, and how we use them to learn more about our online sales.

With DOMO, we have the ability to seamlessly connect our data sources through pre-built data connectors. On this week’s episode, Brian will be showing off the visualizations that were created through the DOMO Magento2 connector. The output datasets from this connector are updated in real time, on our own, personalized schedule. On this episode, Brian is only showing off our online sales analysis. However, when we do return to the office, we will be able to overlay our online sales data with in store sales, connecting the various datasets in the backend of the tool.

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When creating DOMO visualizations, we can easily choose a previous or current period of time, or compare period over period. Brian will walk the audience through a variety of visualizations that we have filtered for the current period of time. He’ll show off our visualization of daily online sales, broken down by geographic store. We use this card to understand how our different online stores are performing compared to each other, as well as sales trends over the current month. We can also take a look at a year-to-date view of our online sales, to understand when there were spikes in orders or sales, and overlay that information with events like Cisco Live, the holiday season, new store openings, etc. to better understand sales trends.

With DOMO, we can also create cards that display our bestsellers across our different stores. This helps us understand what products our customers are most interested in for the current month, and allows us to better tailor our marketing efforts. Brian will show how the visualization helps us see that the Opti-Dri polo is currently our bestseller. Shop the look here. Additionally, he’ll show that our brand new collaboration with the Connected Asian Affinity Network has also risen in top sales this month. Shop that collaboration here, and give back to the CAAN Fighting AAPI Hate and Discrimination fund.

Today, we displayed our Magento2 ecommerce sales data visualizations through DOMO. At the Cisco Store, we also have the ability to connect our data to analyze marketing activities on Twitter, Facebook, Instagram, email marketing through Klaviyo, and more. Learn more about the capabilities of DOMO here.

Interested in our Tech Expert’s outfit? He’s showing off the Rainier Shirt Jacket! Shop the Tech Expert’s look here. 

Tech Tuesday's with the Cisco Store

The Cisco Store Tech Lab has become a place for employees, customers and partners to see Cisco technology come to life in a real, functioning retail environment. With our Tech Tuesday series, we are bringing this store experience to our audience at home on the Cisco Store Instagram and Youtube. Virtual tours, led by Cisco Store tech expert Brian Domine, showcase a new technology each episode from the Connected Store at Cisco’s headquarters in San Jose, California.

Didn’t get enough of the Cisco Store Tech Lab? We will be showcasing even more technologies throughout the rest of our series! Keep up with our Tech Tuesday episode highlight here, and catch up on all the videos on our YouTube channel here. To learn more about the Cisco Store Tech Lab, check out our case study here.

Keep up with the Cisco Store on Instagram and Twitter! Visit the Cisco Store website for 24/7 Cisco merchandise shopping, and don’t forget to log in if you are a Cisco employee to receive your discount!

On the last episode of Tech Tuesday, we demonstrated an augmented reality view of Cisco Meraki at the Cisco Store. This week, we're taking it a step further: We're viewing Cisco Vision through an augmented reality lens, and demonstrating how we can control the real world, through an augmented one. Throughout this episode, our Tech Expert Brian will demonstrate how customers can use Cisco Store Xplorer to learn more about the Cisco Vision digital signage solution deployed in the store, and even change the screens in real time through the augmented reality application. 

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Through the customizable hotspot, this time in bright blue, customers have the options of viewing the Welcome, Learn More, and Campaign Ads options. When Brian clicks on the "Welcome" option, the in-store signage will change to display a message just for him, personalized through the Xplorer app. He is welcomed to the store with a 10% off coupon code that he can scan to redeem at checkout. While interacting with the Cisco Vision hotspot, he'll also have the opportunity to learn more about the technology, which will bring him to a window with further information and product details on the Cisco Vision webpage. Finally, with the Campiagn Ads option, Brian will be able to see, in real time, the screens change to display the latest Cisco brand campiagn ads created by the Hatch, Cisco's in house creative agency. Within the Xplorer application, Brian can easily switch the screen between displays to engage with the content he most wants to see. Learn more about Cisco Vision digitial signage here.

At the Cisco Store Tech Lab, we are constantly exploring new ways to educate our audience about our Cisco + partner ecosystem. In this episode of Tech Tuesday, we're showcasing our latest method of showing off our technology, with the newly launched Cisco Store Xplorer app. Cisco Store Xplorer is an augmented reality application empowering every user to learn about and engage with Cisco and partner technology. Through the lens of a mobile device, hotspots reveal in store technology which can be further explored at the touch of a screen. Xplorer will be available in the app store upon return to office. On this episode, our Tech Expert Brian will demonstrate how our audience can use the Xplorer app to learn about our Meraki MV 12 cameras. 

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Throughout the video, Brian will demonstrate how customers at the Cisco Store in San Jose can use their own mobile devices to uncover "hotspots" throughout the store that offer more information about selected technologies. Customers can read more about the technology at the "tell me" tab, or click on the "show me" tab to get an actual live feed of the Meraki camera. Additionally, customers can see related technology information, in this case, the MV32 Meraki cameras deployed throughout the store. We are able to fully customize these hotspots in our content manegement system to place the cards and hotspots throughout the store.

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Interested in our Tech Expert’s outfit? He’s showing off a favorite from the (Inclusive Future) collection. Shop his look here. 

Tune in to more episodes of Tech Tuesday this month, where we will be showcasing other technologies deployed throughout the Cisco Store through the lens of the Cisco Store Xplorer application.

Tech Tuesday's with the Cisco Store

The Cisco Store Tech Lab has become a place for employees, customers and partners to see Cisco technology come to life in a real, functioning retail environment. With our Tech Tuesday series, we are bringing this store experience to our audience at home on the Cisco Store Instagram. Virtual tours, led by Cisco Store tech expert Brian Domine, showcase a new technology each episode from the Connected Store at Cisco’s headquarters in San Jose, California.

The Cisco Store Tech Lab at Cisco Live 2021

Interested in learning more about the Cisco Store Tech Lab? Visit our virtual booth in the World of Solutions to see the Cisco + Partner ecosystem at work, demonstrated by our Cisco Store Tech Expert, Brian Domine. Access to the booth will be available until April 30th!

Didn’t get enough of the Connected Cisco Store? We will be showcasing even more technologies throughout the rest of our series! Keep up with our Tech Tuesday episode highlight here, and catch up on all the videos on our YouTube channel here. To learn more about the Connected Cisco Store, check out our case study here.

Keep up with the Cisco Store on Instagram and Twitter! Visit the Cisco Store website for 24/7 Cisco merchandise shopping, and don’t forget to log in if you are a Cisco employee to receive your discount!

On this week’s episode of Tech Tuesday, our Tech Expert Brian Domine will be highlighting one of our most important partner technologies: Square. We use Square technology as our point of sales system at the Cisco Store. Square helps us to quickly and easily check our customers out, and integrates on the backend with other technologies that provides us with a holistic view of what’s happening in our store.

To begin, Brian will show off the different hardware elements of our Square Pos sales system. The Square system is made up of the large white terminal with a touch screen, easy for the salesperson to rotate around for the customer to sign for their purchase. Our Square PoS also contains a card reader, that has the ability to read chips and pins, but also allows for contactless payment forms, such as Apple pay, Google pay, etc. When checking out a customer, Square gives the customer the option for a text receipt or email receipt, as well as contactless, no signing option.

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Why is using Square so important at the Cisco Store? Square helps us better understand the store program and our customers, by giving us the ability to integrate with other partner technologies deployed throughout the store. As Brian explains, we can integrate our Square PoS with the Dor occupancy sensors we have deployed to perform people counting. This integration helps us correlate the number of people in the store and the number of purchases during a certain time, helping to calculate our conversion rate. Learn more about Dor at the Cisco Store here. 

Square also has the ability to integrate with our online Magento, enterprise edition ecommerce system. This allows us to create a buy online, pick up curbside solution at the Cisco Store. Interested in learning more about that solution? Check out the full demonstration at our virtual booth in the World of Solutions at Cisco Live 2021! Register here. Learn more about Square PoS here.

Interested in our Tech Expert’s outfit? He’s showing off a sneak peek of the NEW Hatch graphics collection, launching next week!

Tech Tuesday's with the Cisco Store

The Connected Cisco Store has become a place for employees, customers and partners to see Cisco technology come to life in a real, functioning retail environment. With our Tech Tuesday series, we are bringing this store experience to our audience at home on the Cisco Store Instagram. Virtual tours, led by Cisco Store tech expert Brian Domine, showcase a new technology each episode from the Connected Store at Cisco’s headquarters in San Jose, California.

Didn’t get enough of the Connected Cisco Store? We will be showcasing even more technologies throughout the rest of our series! Keep up with our Tech Tuesday episode highlight here, and catch up on all the videos on our YouTube channel here. To learn more about the Connected Cisco Store, check out our case study here.

Keep up with the Cisco Store on Instagram and Twitter! Visit the Cisco Store website for 24/7 Cisco merchandise shopping, and don’t forget to log in if you are a Cisco employee to receive your discount!

Cisco Meraki is one of the Connected Cisco Store’s biggest partners. Throughout our Tech Tuesday series, we’ve explored how we can gather insights with Meraki Motion Search, and how Meraki Object Detection helps us understand customer behaviors. On this week’s episode, we’re diving into yet another Meraki technology: Meraki sensors. Our Tech Expert, Brian Domine, will demonstrate to the audience how we can use the Meraki sensors deployed throughout the store to gain real-time visibility and insights into our physical environment.

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The episode begins with Brian showing off the first Meraki sensor on the side door of the store. This MT20 is an open-close sensor, that can also be placed on server rack doors. If the doors are open for too long, we can set up personalized alerts to notify us of any issues within the store or back of house. Next, we'll see Brian show off the MT10 sensor, which can monitor humidity and temperature levels throughout the store. We use this sensor in the back of house area of the store, to monitor the relative humidity and temperature near our servers.

We’ll also take a deep dive into the Meraki sensor dashboard, which helps us track environmental data and understand trends. At the Cisco Store, we use this to understand when people entered the store and if the temperature is ideal for the servers in the back of the store. With personalized, flexible alerts, we can track entries into the store and ensure optimal conditions with remote monitoring. These sensors are simple and easy to deploy through the store, using our existing Meraki camera infrastructure as a hub for network connectivity. All we need to do is insert the batteries and mount them in the relevant places and we have real time visibility! Learn more about Meraki sensors here.

Tech Tuesday's with the Cisco Store

The Connected Cisco Store has become a place for employees, customers and partners to see Cisco technology come to life in a real, functioning retail environment. With our Tech Tuesday series, we are bringing this store experience to our audience at home on the Cisco Store Instagram. Virtual tours, led by Cisco Store tech expert Brian Domine, showcase a new technology each episode from the Connected Store at Cisco’s headquarters in San Jose, California.

Didn’t get enough of the Connected Cisco Store? We will be showcasing even more technologies throughout the rest of our series! Keep up with our Tech Tuesday episode highlight here, and catch up on all the videos on our Youtube channel here. To learn more about the Connected Cisco Store, check out our case study here.

Keep up with the Cisco Store on Instagram and Twitter! Visit the Cisco Store website for 24/7 Cisco merchandise shopping, and don’t forget to log in if you are a Cisco employee to receive your discount!