FAQ

Yes, gift cards are available for purchase here. Simply add the gift card to your cart and complete the purchase as you would any other product. Once the order has been received, the gift card will be created and you will receive a separate email with the unique gift card number, which can be redeemed online or at one of the Cisco Stores in San Jose or Research Triangle Park.

To redeem a gift card online, enter your gift card number on the shopping cart page. Simply enter the number when prompted, and the amount available will be deducted from your total. If there is a balance left, you can pay it using a credit card. If you have any questions, don't hesitate to reach out to cisco@dib-inc.com.

The Cisco Store accepts the following payment methods. • Visa • MasterCard •Cisco gift certificate We are unable to accept checks, cash, or bank transfers

All duties and taxes for international shipments will be prepaid by the Cisco Store.

Cisco employees should not ship international orders for personal use to a Cisco address. Please ship personal orders to a non-Cisco location.

If you’re looking for something that isn’t featured in the Cisco Store, please contact a member of the team at cisco@dib-inc.com to discuss a special order. For such custom orders, minimum order quantities and lead times will apply, but these will be outlined by the team member.

Dowlis Inspired Branding is Cisco’s branded merchandise partner. Along with managing the merchandise online store, we also manage Cisco’s physical retail stores in San Jose (CA) and Research Triangle Park (NC). Our experienced team has a wealth of knowledge, so if you need assistance with any custom special orders, please contact us at merchstore-help@external.cisco.com, and a member of the team will be happy to help.