Gabriella Tedesco

On this week’s episode of Tech Tuesday, our Tech Expert Brian Domine will be highlighting one of our most important partner technologies: Square. We use Square technology as our point of sales system at the Cisco Store. Square helps us to quickly and easily check our customers out, and integrates on the backend with other technologies that provides us with a holistic view of what’s happening in our store.

To begin, Brian will show off the different hardware elements of our Square Pos sales system. The Square system is made up of the large white terminal with a touch screen, easy for the salesperson to rotate around for the customer to sign for their purchase. Our Square PoS also contains a card reader, that has the ability to read chips and pins, but also allows for contactless payment forms, such as Apple pay, Google pay, etc. When checking out a customer, Square gives the customer the option for a text receipt or email receipt, as well as contactless, no signing option.

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Why is using Square so important at the Cisco Store? Square helps us better understand the store program and our customers, by giving us the ability to integrate with other partner technologies deployed throughout the store. As Brian explains, we can integrate our Square PoS with the Dor occupancy sensors we have deployed to perform people counting. This integration helps us correlate the number of people in the store and the number of purchases during a certain time, helping to calculate our conversion rate. Learn more about Dor at the Cisco Store here. 

Square also has the ability to integrate with our online Magento, enterprise edition ecommerce system. This allows us to create a buy online, pick up curbside solution at the Cisco Store. Interested in learning more about that solution? Check out the full demonstration at our virtual booth in the World of Solutions at Cisco Live 2021! Register here. Learn more about Square PoS here.

Interested in our Tech Expert’s outfit? He’s showing off a sneak peek of the NEW Hatch graphics collection, launching next week!

Tech Tuesday's with the Cisco Store

The Connected Cisco Store has become a place for employees, customers and partners to see Cisco technology come to life in a real, functioning retail environment. With our Tech Tuesday series, we are bringing this store experience to our audience at home on the Cisco Store Instagram. Virtual tours, led by Cisco Store tech expert Brian Domine, showcase a new technology each episode from the Connected Store at Cisco’s headquarters in San Jose, California.

Didn’t get enough of the Connected Cisco Store? We will be showcasing even more technologies throughout the rest of our series! Keep up with our Tech Tuesday episode highlight here, and catch up on all the videos on our YouTube channel here. To learn more about the Connected Cisco Store, check out our case study here.

Keep up with the Cisco Store on Instagram and Twitter! Visit the Cisco Store website for 24/7 Cisco merchandise shopping, and don’t forget to log in if you are a Cisco employee to receive your discount!

Cisco Meraki is one of the Connected Cisco Store’s biggest partners. Throughout our Tech Tuesday series, we’ve explored how we can gather insights with Meraki Motion Search, and how Meraki Object Detection helps us understand customer behaviors. On this week’s episode, we’re diving into yet another Meraki technology: Meraki sensors. Our Tech Expert, Brian Domine, will demonstrate to the audience how we can use the Meraki sensors deployed throughout the store to gain real-time visibility and insights into our physical environment.

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The episode begins with Brian showing off the first Meraki sensor on the side door of the store. This MT20 is an open-close sensor, that can also be placed on server rack doors. If the doors are open for too long, we can set up personalized alerts to notify us of any issues within the store or back of house. Next, we'll see Brian show off the MT10 sensor, which can monitor humidity and temperature levels throughout the store. We use this sensor in the back of house area of the store, to monitor the relative humidity and temperature near our servers.

We’ll also take a deep dive into the Meraki sensor dashboard, which helps us track environmental data and understand trends. At the Cisco Store, we use this to understand when people entered the store and if the temperature is ideal for the servers in the back of the store. With personalized, flexible alerts, we can track entries into the store and ensure optimal conditions with remote monitoring. These sensors are simple and easy to deploy through the store, using our existing Meraki camera infrastructure as a hub for network connectivity. All we need to do is insert the batteries and mount them in the relevant places and we have real time visibility! Learn more about Meraki sensors here.

Tech Tuesday's with the Cisco Store

The Connected Cisco Store has become a place for employees, customers and partners to see Cisco technology come to life in a real, functioning retail environment. With our Tech Tuesday series, we are bringing this store experience to our audience at home on the Cisco Store Instagram. Virtual tours, led by Cisco Store tech expert Brian Domine, showcase a new technology each episode from the Connected Store at Cisco’s headquarters in San Jose, California.

Didn’t get enough of the Connected Cisco Store? We will be showcasing even more technologies throughout the rest of our series! Keep up with our Tech Tuesday episode highlight here, and catch up on all the videos on our Youtube channel here. To learn more about the Connected Cisco Store, check out our case study here.

Keep up with the Cisco Store on Instagram and Twitter! Visit the Cisco Store website for 24/7 Cisco merchandise shopping, and don’t forget to log in if you are a Cisco employee to receive your discount!